Peel Park Surgery is dedicated to providing a high standard of care and service to all our patients. One extremely important factor is making sure we have enough appointments and missing an appointment without telling us is not acceptable. We have a policy of noting any missed appointments.
First Missed Appointment:
If you do not come to an appointment, or if you cancel your appointment at such short notice that we are unable to offer it to another patient, you may receive a warning letter.
Second Missed Appointment:
If you miss 2 appointments you will receive a warning letter to say that if you miss any more appointments you will be taken off our medical list.
Third Missed Appointment:
Your name will be removed from our list unless there are exceptional circumstances to be considered. The doctor would then make a decision accordingly.